sis6x Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data sis6x collects from Bangladesh players, how that data is used, how it is protected, and what rights you hold over your own information. We are committed to full transparency in every step of our data handling practices.
All data transmitted between your device and the sis6x platform is protected by industry-standard 256-bit SSL/TLS encryption. This includes registration forms, login sessions, deposit flows, and any communication with the support team.
sis6x does not sell, rent, or trade your personal information to any external marketing organisation, data broker, or unrelated third party under any circumstances. Your data is used only for the purposes described in this Privacy Policy.
Every category of personal data that sis6x collects is collected for a specific, documented purpose. We do not process your data in ways that are incompatible with the reason it was originally collected, and we minimise data collection to what is strictly necessary.
Identity documents submitted during the KYC (Know Your Customer) verification process are handled with the highest level of confidentiality. Documents are stored on encrypted servers and accessed only by authorised compliance personnel.
Registered players on sis6x can request access to, correction of, or deletion of their personal data at any time by contacting our support team. We respond to all verified data requests within a reasonable timeframe, in compliance with applicable privacy obligations.
sis6x serves players located in Bangladesh. Our data collection practices are designed with the Bangladesh market in mind, including support for bKash, Nagad, Rocket, and Upay payment data handling, and Bangladesh Standard Time (BST, UTC+6) logging of all account activity.
Section 1
Data We Collect
sis6x collects personal data only where it is necessary for the operation of the platform, the delivery of services, and compliance with applicable obligations.
When you register for a sis6x Account, use the platform, or contact our support team, we collect certain categories of personal information. Below is a comprehensive breakdown of the data types we may collect, the reason each category is collected, and the legal basis on which the collection rests.
| Data Category | Examples | Purpose |
|---|---|---|
| Account Identity | Full name, date of birth, gender, username, email address, mobile number | Account creation, age verification (18+ requirement), account recovery, and player communications |
| KYC Documents | National ID card, passport, driver's licence, proof of address, utility bill | Identity verification, fraud prevention, and compliance with anti-money laundering obligations |
| Financial Data | bKash wallet number, Nagad account number, Rocket / Upay account details, Visa / Mastercard last-four digits, deposit and withdrawal history | Processing deposits and withdrawals, verifying payment method ownership, detecting fraudulent transactions |
| Gaming Activity | Games played, bets placed, wager amounts in BDT, session duration, bonus claims, win/loss history | Platform operation, responsible gaming monitoring, dispute resolution, and product improvement |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, cookies, session tokens | Security monitoring, geo-restriction enforcement, fraud detection, and platform analytics |
| Communications | Support ticket content, live chat transcripts, email correspondence with [email protected] | Resolving player queries, quality assurance, and maintaining records of disputes |
| Voluntary Preferences | Preferred language, marketing email opt-in status, responsible gaming limit settings | Personalising the platform experience and delivering relevant promotional communications where consented |
Sensitive data: sis6x does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming self-disclosures), or biometric data. If you voluntarily disclose such information through a support communication, it will be handled with heightened care and will not be processed for any secondary purpose.
Section 2
How We Use Your Data
Every use of your personal data at sis6x is tied to a specific, documented purpose. We do not process data speculatively or beyond what is listed here.
sis6x processes the personal data we collect for the following specific purposes. Where a legal basis applies, we have noted it alongside each purpose to ensure full transparency:
- Platform Operation and Service Delivery: We use your account identity and financial data to operate your sis6x Account, process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, credit winnings, apply bonuses, and deliver all gaming services available on the platform. This processing is necessary for the performance of our contract with you.
- Age and Identity Verification: We process KYC documents to confirm that you are at least 18 years of age and that the identity you provided during registration is genuine. This processing is required by our responsible gaming obligations and is a condition of maintaining an active Account.
- Fraud Prevention and Security: We analyse technical data including IP addresses, device fingerprints, and betting patterns to detect and prevent fraud, money laundering, multi-accounting, bonus abuse, and other prohibited conduct. This processing is in our legitimate interest and is necessary to protect the integrity of the platform and the funds of all players.
- Responsible Gaming Monitoring: We monitor gaming activity data — including session frequency, bet sizes relative to deposit history, and self-imposed limit usage — to identify early signs of problematic gambling behaviour. Where patterns of concern are detected, our responsible gaming team may reach out proactively. For more detail on our responsible gaming commitments, see our Responsible Gaming page.
- Customer Support: We use your account data and communications history to investigate and resolve support queries, process disputes, and provide assistance via email to [email protected]. Support interactions are logged for quality assurance and training purposes.
- Marketing Communications: Where you have opted in to receive promotional communications, we may send you emails or on-platform notifications about relevant offers, such as BPL cricket betting promotions, Eid bonus campaigns, and new slot game launches. You may withdraw your marketing consent at any time by contacting support or updating your account preferences.
- Platform Analytics and Improvement: We use aggregated, anonymised gaming and technical data to understand how players use the platform, which games are most popular, where performance issues occur, and how the user experience can be improved. This data does not identify individual players in its aggregated form.
- Legal Compliance: We may process your personal data to comply with applicable law, respond to lawful requests from government or law enforcement authorities, or enforce our Terms & Conditions and other platform policies.
sis6x will never use your personal data to make automated decisions that produce significant legal or similarly significant effects on you without providing you with an opportunity to request human review of that decision.
Section 3
Data Sharing & Third Parties
sis6x does not sell your data. Where sharing is necessary, it is strictly limited to service providers and legally required disclosures.
sis6x may share your personal data with carefully selected third-party service providers who assist in the delivery of the platform. In all such cases, data is shared only to the extent necessary, and all service providers are contractually required to handle your data in accordance with applicable privacy standards and solely for the purpose for which it was shared. The categories of third parties with whom we may share data are set out below:
- Payment Processors: To complete deposit and withdrawal transactions, sis6x shares the minimum necessary financial and identity data with the relevant payment service provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. These providers operate under their own data protection frameworks and are responsible for securing payment data within their own systems.
- Game Technology Providers: sis6x's casino and sports betting products are powered by internationally recognised game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a pseudonymous player session token) to deliver their gaming products. They do not receive your full identity or financial information.
- KYC and Identity Verification Services: Where sis6x uses a third-party KYC technology provider to assist with identity document verification, your submitted documents may be processed by that provider's automated verification system. All such providers are bound by strict data processing agreements and are prohibited from using your documents for any purpose beyond identity verification.
- Fraud Detection and Security Providers: sis6x may use third-party fraud analytics services that process technical data (IP addresses, device identifiers, behavioural patterns) to identify and prevent fraudulent activity. Individual identity data is not shared with these providers beyond what is technically necessary for the fraud detection function.
- Legal and Regulatory Authorities: Where required by applicable law, court order, or the lawful request of a competent regulatory or law enforcement authority, sis6x will disclose personal data as legally required. sis6x will, where permitted by law, notify the affected player of such a disclosure request before complying.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of the sis6x business, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material change to the data controller's identity in advance, where feasible.
Under no circumstances does sis6x share, sell, rent, or license your personal data to third-party advertisers, data brokers, or marketing companies. All data sharing arrangements are governed by written data processing agreements that impose binding obligations on third parties to protect your information.
Our commitment: sis6x will never sell your personal data. Any third-party access to your information is strictly limited to what is required to provide the specific service involved, and all such parties are contractually bound to appropriate data protection standards.
Section 5
Data Security Measures
sis6x applies multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, loss, or disclosure.
Protecting the personal and financial data of our players is a core operational priority at sis6x. We maintain the following security measures as part of our ongoing data protection programme:
- 256-bit SSL/TLS Encryption: All data in transit between your device and sis6x servers is encrypted using industry-standard SSL/TLS protocols. This applies to all platform pages including login, registration, deposit, and account management screens.
- Encrypted Data Storage: Personal data and KYC documents stored on sis6x servers are encrypted at rest. Financial data and identity documents are stored in isolated, access-controlled environments separate from the general platform database.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorised sis6x personnel — such as compliance officers and support agents handling an active query — are permitted to access identifiable player data. All such access is logged and audited.
- Multi-Factor Authentication: Internal sis6x systems that house player data require multi-factor authentication for all staff access. Players are strongly encouraged to use strong, unique passwords for their sis6x Accounts.
- Penetration Testing and Vulnerability Management: sis6x conducts periodic security assessments of the platform infrastructure to identify and remediate vulnerabilities before they can be exploited. Our security team monitors threat intelligence feeds relevant to the online gaming industry.
- Incident Response: In the event of a data security incident that poses a risk to player privacy, sis6x has an established incident response procedure that includes containment, investigation, notification to affected players, and implementation of remediation measures. Players will be notified without undue delay where a breach is likely to result in a high risk to their rights and interests.
Whilst sis6x takes all reasonable steps to protect your personal data, no system is completely immune to security risks. Players are reminded that they also have an important role to play in keeping their accounts secure: use a strong and unique password, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect that your account has been accessed without your authorisation.
Account security tip: sis6x support staff will never ask you for your full password in any communication. If you receive a message claiming to be from sis6x and requesting your password, treat it as a phishing attempt and report it to [email protected] immediately.
Section 6
Data Retention
sis6x retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations.
The length of time sis6x retains your personal data depends on the nature of the data and the purpose for which it was collected. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Identity Data | Duration of account + 5 years after closure | Compliance with anti-money laundering record-keeping obligations and dispute resolution |
| KYC Documents | Duration of account + 5 years after closure | Regulatory compliance; required to demonstrate age and identity verification was conducted |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations; chargeback and dispute resolution requirements |
| Gaming Activity Logs | 3 years from last activity date | Responsible gaming monitoring, dispute resolution, and fraud detection analysis |
| Support Communications | 3 years from the date of the communication | Quality assurance, dispute resolution, and legal claims defence |
| Technical / Log Data | 12 months from collection | Security monitoring and fraud detection; shorter retention period as data is less personally identifiable |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent-based processing; retained only as long as consent remains active |
Once the applicable retention period has expired, sis6x will securely delete or anonymise your personal data in a manner that ensures it cannot be recovered or reconstructed. Anonymised, aggregated data that no longer identifies any individual may be retained indefinitely for platform analytics and business improvement purposes.
If you request deletion of your personal data before the end of the applicable retention period, sis6x will assess whether any legal obligation requires the data to be retained for a longer period. Where a legal obligation applies, we will inform you and retain the minimum necessary data for the minimum necessary period before deletion.
Section 7
Your Privacy Rights
As a sis6x player, you hold specific rights over your personal data. We are committed to honouring those rights promptly and transparently.
sis6x recognises and respects the privacy rights of all players. The following rights are available to you in respect of the personal data we hold about you:
- Right of Access: You may request a copy of the personal data that sis6x holds about you at any time. We will provide this information in a clear, readable format within a reasonable period of receiving a verified request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account information directly from your account dashboard, or contact support for more complex corrections.
- Right to Erasure: You may request that sis6x delete your personal data. We will honour such requests where no legal obligation requires us to retain the data. Where a retention obligation applies, we will inform you of the specific legal basis and the earliest date on which deletion can be carried out.
- Right to Restrict Processing: You may request that sis6x pause the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved. During a restriction, we will continue to store your data but will not process it for any other purpose without your consent.
- Right to Data Portability: Where data has been collected on the basis of your consent or for the performance of a contract, you may request that it be provided to you in a structured, machine-readable format so that it can be transferred to another service provider if you choose.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of sis6x's legitimate interests, where you believe your interests or fundamental rights override those interests.
- Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of the rights listed above, please contact the sis6x privacy team at [email protected], clearly stating your request and providing sufficient information to allow us to verify your identity. We will acknowledge your request promptly and aim to respond in full within 30 days. Where a request is particularly complex, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
sis6x will not charge a fee for handling privacy rights requests unless the requests are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be applied or the request may be declined. We will inform you in advance if a fee is applicable.
Section 8
Policy Updates & Contact
This Privacy Policy may be updated periodically. We will notify you of material changes and always publish the current effective date at the top of this page.
sis6x reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of the platform. When we make material changes to this policy, we will update the effective date shown at the top of this page. For significant changes that affect how we process your personal data in ways you would not reasonably expect, we will provide additional notice — either via a prominent notice on the platform or via a direct communication to your registered email address.
We encourage you to review this Privacy Policy periodically to stay informed about how sis6x handles your personal data. Your continued use of the platform following the posting of any revised policy constitutes your acknowledgment that you have read the updated terms. If you disagree with any material change to this Privacy Policy, you may request the closure of your Account and withdrawal of any remaining real-money balance before the revised policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sis6x handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6):
- Email: [email protected]
- Support Hours: 24/7 (English & Bengali)
- Service Region: Serving players across Bangladesh
When contacting us about a privacy matter, please include your registered username or account email address, a clear description of your request or concern, and any relevant details that will help us locate your records and respond accurately. All privacy enquiries are handled confidentially by our compliance team.
Effective Date: This Privacy Policy is effective as of 1 January 2026. It supersedes all previous versions of the sis6x Privacy Policy. The governing language of this document is English. In the event of any inconsistency between this English-language version and any translated version, the English version shall prevail.
We take privacy seriously so you can focus on what matters — enjoying cricket betting, live casino, slots, and crash games on a platform you can trust. Explore our games or learn more about how we keep you protected.